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RBS and Barclays asked to explain ‘addition to litany of IT failures’

The head of the powerful Treasury Committee, Nicky Morgan MP, is demanding answers from RBS and Barclays – and compensation for customers – after technical failures left millions of users locked out of their accounts. Royal Bank of Scotland, NatWest and Ulster Bank customers were unable to access online and mobile accounts between 5am and …

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BA IT systems failure: Uninterruptible Power Supply was interrupted

ANALYSIS An IT bod from a data centre consultancy has been fingered as the person responsible for killing wannabe budget airline British Airways’ Boadicea House data centre – and an explanation has emerged as to what killed the DC. Earlier this week Alex Cruz, BA’s chief exec, said a major “power surge” at 0930 on Saturday 27 May …

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IT failure to land British Airways with £80m bill

The airline’s parent firm puts a cost on the embarrassing glitch that left 75,000 passengers stranded last month. The parent company of British Airways is estimating it will lose £80m after the catastrophic failure of the airline’s IT systems last month. The forecast was revealed to the International Airlines Group (IAG) AGM by chief executive …

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